Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with us. We are committed to delivering your orders quickly and safely across the United Arab Emirates (UAE).

Delivery Areas

We currently deliver to all major cities and regions within the UAE.

Order Processing Time

Orders are processed within 24 hours after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Dubai, Sharjah, and Ajman: 1–2 business days
Abu Dhabi, Ras Al Khaimah, Fujairah, Umm Al Quwain, and Al Ain: 2–4 business days

Delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

Please ensure that the correct amount is available at the time of delivery.
Our delivery partner may contact you before delivery for confirmation.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.
We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, our team may contact you with delivery updates.

Failed Delivery Attempts

If the customer is unavailable or does not answer delivery calls, our courier partner may make additional delivery attempts. Repeated failed delivery attempts may result in order cancellation.

Incorrect Address

Please make sure your shipping address and contact number are accurate. We are not responsible for delays caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 24 hours of receiving your order. Our support team will assist you in resolving the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Thank you for choosing us. We appreciate your trust and look forward to serving you.